Privacy Policy

DEPOSITA

Privacy Policy

Last updated: June 2026

1. Introduction

Deposita (Pty) Ltd (“Deposita”, “we”, “us” or “our”) is committed to protecting the privacy of individuals who visit our website and interact with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and any other applicable South African privacy legislation.

By accessing our website or submitting information through any of our forms (including lead generation forms), you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein.

2. Who We Are

Deposita (Pty) Ltd is a South African company and the responsible party in respect of personal information collected through this website and associated digital channels. If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Deposita (Pty) Ltd South Africa Email: info@deposita.co.za Website: www.deposita.co.za

3. Information We Collect

We may collect the following categories of personal information from you:

3.1 Information You Provide Directly

When you complete a lead generation form, contact form, or other submission on our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Job title and professional role
  • Company or organisation name
  • Industry sector
  • Any other information you voluntarily provide in the form

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type and operating system
  • Cookie identifiers and similar tracking data

4. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your enquiry or request for information about our products and services
  • To contact you about solutions that may be relevant to your business needs
  • To send you marketing communications, where you have consented to receive these
  • To improve our website, services, and user experience
  • To analyse website traffic and user behaviour using analytics tools
  • To comply with applicable legal and regulatory obligations
  • To enforce our Terms and Conditions and protect our legal rights

We will only process your personal information for the purposes for which it was collected, or for purposes that are compatible with the original purpose, unless we have obtained your consent to use it for another purpose.

5. Legal Basis for Processing

Under POPIA, we process your personal information on one or more of the following lawful grounds:

  • You have given us your consent (for example, by completing a lead generation form or subscribing to marketing communications)
  • Processing is necessary to pursue our legitimate business interests, such as improving our services and communicating with prospective customers
  • Processing is necessary to comply with a legal obligation

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how our website is used. Cookies are small text files placed on your device when you visit a website.

We use the following types of cookies:

  • Essential cookies – necessary for the website to function correctly
  • Analytics cookies – help us understand visitor behaviour and improve our website (e.g. Google Analytics)
  • Marketing cookies – used to track visitors across websites in order to display relevant advertising

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

7. Sharing Your Personal Information

We do not sell your personal information to third parties. However, we may share your information in the following limited circumstances:

7.1 Marketing and Technology Platforms

We may share your information with trusted third-party marketing and technology service providers who assist us in operating our business and delivering communications. These may include:

  • Email marketing platforms
  • Customer relationship management (CRM) systems
  • Digital advertising platforms (such as LinkedIn, Google, or Meta)
  • Website analytics providers

These service providers are only permitted to process your personal information on our behalf and in accordance with our instructions. They are contractually obligated to keep your information secure and confidential.

7.2 Legal Requirements

We may disclose your personal information if required to do so by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights or the safety of others.

8. Data Retention

We will retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general:

  • Lead and contact form data is retained for as long as we maintain a business relationship with you, or for a period of up to 3 years from the date of collection, whichever is longer
  • Website analytics data is retained in accordance with the settings of the relevant analytics platform

Once personal information is no longer required, we will securely delete or anonymise it.

9. Security of Your Personal Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or destruction. These measures include secure servers, access controls, and data encryption where appropriate.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide your information at your own risk.

10. Your Rights

Under POPIA, you have the following rights in respect of your personal information:

  • The right to be informed about how your personal information is collected and used
  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information, subject to our legal obligations
  • The right to object to the processing of your personal information
  • The right to withdraw your consent at any time, where processing is based on consent
  • The right to lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at info@deposita.co.za. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable law.

You may also contact the Information Regulator of South Africa if you have concerns about how we handle your personal information:

Information Regulator (South Africa) Email: inforeg@justice.gov.za Website: www.inforegulator.org.za

11. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their privacy policies before submitting any personal information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us:

Deposita (Pty) Ltd Email: info@deposita.co.za Website: www.deposita.co.za South Africa